Last updated: 25.09.2025.
1. Who we are
Sharpen-AI, SIA (“Sharpen-AI”, “we”, “us”) provides AI consulting and related services. We are the data controller. Company reg. No. 40203612669. Contact: team@sharpenai.co. Address: Raņķa dambis 34, Rīga, Latvia.
2. What data we collect
• Contact data: name, phone number, email.
• Booking data: appointment date/time, notes you provide.
• Technical data: IP address, device/browser info, cookies, analytics.
• Interaction data: how you use our site, whether you open links we send.
3. How we collect it
• Directly from you when you submit forms or book a call.
• Automatically via cookies and analytics when you use our site.
4. How we use your data
• To provide what you requested, including sending the AI Playbook and scheduling calls.
• To send transactional communications such as appointment confirmations and SMS reminders with date, time, meeting links, and preparation materials.
• To respond to inquiries and provide support.
• To maintain security, comply with law, and improve our services.
5. SMS and mobile information
• If you opt in, you agree that we may send you SMS/WhatsApp related to your request or appointment.
• Msg&data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.
• We do not sell, rent, or share your mobile number, text messaging originator opt-in data, or consent with third parties or affiliates for marketing or promotional purposes.
• Sharing of mobile information is permitted only with trusted service providers acting on our behalf (for example, communications platforms or subcontractors providing customer support) strictly to deliver our services. These providers are bound by confidentiality and data-processing obligations.
6. Legal bases (GDPR)
• Consent for optional communications.
• Contract or legitimate interests to schedule and deliver your requested call and related reminders.
• Legal obligations where applicable.
7. Data sharing
• We do not sell your personal data.
• We may share data with service providers under contract who help us operate our site, messaging, analytics, scheduling, or customer support. They may only use data to perform services for us.
8. International transfers
• If data is transferred outside the EU/EEA, we use safeguards such as Standard Contractual Clauses.
9. Retention
• We keep data only as long as necessary for the purposes above or as required by law. Booking-related SMS consent is retained for audit purposes.
10. Your rights
• You can request access, correction, deletion, restriction, portability, or object to processing. You can withdraw consent at any time.
• To exercise these rights, contact team@sharpenai.co. You may also lodge a complaint with your local supervisory authority.
11. Cookies and analytics
• We use cookies and analytics to understand site usage and improve performance. You can control cookies in your browser settings.
12. Third-party links
• Our site may link to external websites we do not control. Their policies apply.
13. Changes
• We may update this policy. We will post the new version with a new “Last updated” date.
14. Contact
Sharpen-AI, SIA
Raņķa dambis 34, Rīga, Latvia
team@sharpenai.co